PinnedShawn Lim5 Success Factors In Building Effective Customer Success ProgramsWhy Customer Success matter?Mar 31, 2021Mar 31, 2021
Shawn LimThe 4 Essentials To A Successful Product LaunchNew product launches are scary; It can feel like being shot out of a cannon landing either too low or too high from the target market…Apr 12, 2021Apr 12, 2021
Shawn LimGetting Your Best Results From Goal SettingMost companies use some method for organizing goals — Objectives & key results (OKR), monthly business objectives (MBO), semi-annual goal…Apr 3, 2021Apr 3, 2021
Shawn LimImproving Your Customer Onboarding ProgramThe purpose of an effective customer onboarding program is to achieve 2 thingsMar 31, 2021Mar 31, 2021