PinnedShawn Lim5 Success Factors In Building Effective Customer Success ProgramsWhy Customer Success matter?6 min read·Mar 31, 2021----
Shawn LimThe 4 Essentials To A Successful Product LaunchNew product launches are scary; It can feel like being shot out of a cannon landing either too low or too high from the target market…4 min read·Apr 12, 2021----
Shawn LimGetting Your Best Results From Goal SettingMost companies use some method for organizing goals — Objectives & key results (OKR), monthly business objectives (MBO), semi-annual goal…4 min read·Apr 3, 2021----
Shawn LimImproving Your Customer Onboarding ProgramThe purpose of an effective customer onboarding program is to achieve 2 things5 min read·Mar 31, 2021----