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Why Customer Success matter?




  1. Ensure that every customer maximizes their use of product features to achieve their results and reduce customer churn.
  2. Accelerate the Time to Value, get customers to their “aha” moment and be able to upsell new products and…

Shawn Lim

20+ years experience working in large high-tech companies like Google, Facebook and early venture startups in several transformations in customer programs.

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